Writing Background:
• Technical Writing: Created and maintained a variety of documents and electronic content used within the software development cycle including requirement specifications, design documents, use cases, test scripts, help systems, user manuals, and release notes.

• Internet Publishing: Webmaster, designer, editor and primary content provider for MXBob.com, a frequently updated site that has an estimated 5000 regular visitors and has been on-line since 1999.

• Published Writing: Regular contributor of stories and photos to Cycle News and Cycle USA. Twenty-nine stories published in 2004.

• Computer Skills: Proficient in all Microsoft Office applications, RoboHelp, Adobe Acrobat, and Adobe Photoshop. Expert in HTML and ASP. Experienced with SQL Server and Oracle.

Employment History:

Aztecha Corporation Minnetonka, MN	Technical Writer / Programmer / QA Manager	2003 to 2004 2005 to 2008
Create design specifications, perform QA activities, and write code for a software application marketed to computer resellers. Also assist in customer support and provide information to sales staff.
Sufficient Systems	Business Analyst / Development Manager	2001 to 2003
Minneapolis, MN Worked on public web application for the Oklahoma Secretary of State. Obtained detail requirements from the client. Created documentation to verify requirements and obtain design approval from the client. Supported the off-shore development team by writing system use cases, creating or obtaining any other supporting documentation needed for development, creating test plans and build schedules, and setting work priorities.
RJ Steichen & Company	Programmer/Analyst	2000 to 2001
Minneapolis, MN Developed company’s in-house web application. Also worked on the desktop version of the same application.
Vanco Services	Programmer/Analyst	1999 to 2000
Eden Prairie, MN Developed in-house software application. Also, created the company’s interactive web site that allowed customers to perform functions on-line that they previously could only accomplish by calling customer support.
Epicor Software Corp.	Programmer/Analyst/Team Leader	1996 to 1999
St. Louis Park, MN Worked in a small team that developed a software application marketed to small manufacturers. Created design documents for new features, performed coding, monitored and directed the efforts of the other programmers.
Technology Exchange Inc.	Programmer/Analyst/Consultant	1994 to 1996
Plymouth, MN Created or modified custom software for clients. Was involved in all stages of the development cycle.

Education:
Metropolitan State University
Minneapolis, MN
B.A. in Computer Science. Emphasis on writing, communication and math.
Brown Institute
Minneapolis, MN
Associate Degree in Electronics

References available upon request. A small collection of writing samples can be found at www.MXBob.com\clips

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